Come Visit Us

Tue – Sat, 7 am – 4 pm
Closed Sundays & Mondays

415 Church St NW
Huntsville, AL 35801
(256) 213-7545

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Corporate Catering Inquiry

Private Event Catering

Wedding Consultation

Event Space Inquiry

Wedding Cake Consultation

General Questions

Select an inquiry form below or scroll down to browse our frequently asked questions!

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Frequently Asked Questions

How do I check my reward point balance?

General

You can check your reward balance in-store or by looking it up on the Toast Guest Rewards portal here!.

Do you have nutritional information available for your bakery products?

Bakery

Yes! Please visit our full ingredient list for comprehensive information about our Bakery Products.

Do you ship your bakery products?

At this time, we do not, but we are hoping to add this option in the future. Be sure to follow us on social media for any updates!

Do you have sugar free options?

Our paleo products are naturally sweetened with honey or fruit. We currently do not have any cupcakes or breads that are made with artificial, zero sugar, sweeteners. We offer a keto cheesecake for special order that is sweetened purely with monk fruit, and is zero sugar. We are hoping to expand our line of sugar free products in the future.

How long do your breads keep?

Our breads are baked fresh daily and contain no preservatives, and therefore, have a shorter shelf life than traditional store bought bread. We recommend storing the traditional loaf breads on the counter for no more than 3 days, in the refrigerator for up to a week, or in the freezer for up to 8 weeks. It is best to slice the bread prior to cooling in either the refrigerator or freezer. All paleo breads should be stored in the refrigerator for 1 week or frozen for up to 8 weeks.

How long do the cupcakes/cakes keep?

With no preservatives, we recommend enjoying our freshly baked cupcakes within 2-3 days of purchase for best flavor and texture. If you are needing to store for longer, you can freeze the cupcakes and let thaw at room temperature for a few hours before enjoying!

How do I reheat the bread and biscuits?

Gluten free bread is enjoyed best toasted or warmed. This allows the proteins within the bread to relax and the bread to soften. We recommend lightly toasting the loaf bread slices in a toaster oven, or even on a griddle with a little butter or fat of your choice.

How do I store the cupcakes?

We recommend enjoying your cupcakes at room temperature. If you are eating the cupcakes the same day as you pick up, it is recommended to keep the cupcakes at room temperature. If you are storing the cupcakes overnight, place in the refrigerator overnight and then pull out about 2 hours prior to serving.

Do I need to refrigerate my cake?

We recommend enjoying your cake at room temperature. If you are eating the cake the same day you pick it up, it is recommended to keep the cake at room temperature. If you are storing the cake overnight, place it in the refrigerator overnight and then pull it out about 3 hours prior to serving. If you are picking up a designer cake, there may be special instructions for storage, so please check with our staff before leaving with your cake.

I have a nut allergy, are you able to accommodate?

We are a dedicated gluten free facility, but do process other allergens in our space, including dairy, eggs, peanuts and tree nuts. We do have a thorough cross contact training progress we undergo with all of our staff in order to educate on how to properly handle allergens. It is important to note, though, that there is a risk of cross contact with allergens other than gluten within the facility.

How do I place a cake order and how far in advance should I order?

You can place a cake order online by navigating to “Order Now” and clicking on “Order a Cake”. You are also able to order in person at the restaurant, or over the phone, during normal business hours. If you are looking to place a custom order cake, please fill out the inquiry form found here: (insert link later) We always recommend providing as much advance notice as possible when ordering a cake. Custom orders require 72 hours notice and standard cake orders require 24 hours notice.

I have an inspiration picture for a custom cake, can you replicate it?

We are happy to use inspiration photos to recreate a design. It is important to note that our cakes are made by hand, and are not “photoshopped” in real life. While we can use a picture as inspiration to the best of our ability, it is likely it will not be an exact replica of the photo. We appreciate you allowing our talented team to create a custom cake just for you!

Are you able to deliver cake or bakery orders locally?

At this time, we do not offer a delivery feature for cakes. For cupcakes and bistro treats, please visit DoorDash or Grubsouth for delivery options.

I have a question for the baker, how do I contact them?

Please feel free to email us at bakery@masondixonbakery.com Please allow 48 hours for email response time. If you need an answer faster, please call us at 256-213-7545.

Do you have nutritional information available for your restaurant products?

Restaurant

We do not have full nutritional information available at this time, but we are working on it! Check back soon for more information.

Do you take reservations?

While reservations are not required, we do allow reservations for parties of 10 or more. We also offer a private dining space that can hold up to 15 people. Please contact us at catering@masondixonbakery.com to inquire about the private dining space.

What oil do you cook in?

Our restaurant is seed oil free. We cook in olive oil and fry in beef tallow.

Do you serve your full menu all day?

Yes! We have both breakfast and lunch style menu offerings that are offered all day. You can get a Burger at 7am or Avocado Toast at 3pm!

I love your salad dressing, can I buy it and take it home?

Yes! Please ask at the counter for our a la carte offerings. We are hoping to add more options to our grab and go cooler soon!

I love your coffee, where does it come from?

We partner with a local roaster, Foundry Roasters, to roast our custom blend of coffee beans. You can even take a bag home with you!

Catering

What is the average price per person?

The price per person varies greatly depending on menu selection, style of service, plateware selections, etc. We are happy to work with you to meet your specific budget needs. Most buffet style weddings average $35-50/person and plated meals generally begin at $60/person. This pricing includes full service staffing, and all items provided by Mason Dixon. Drop off catering generally starts around $20/person and boxed lunches start at $14/person.

How much is the deposit?

The wedding deposit is $500, which can be paid by cash, check, or credit card. The deposit is deducted from your total balance. The deposit is non-refundable but can be transferred to a new date if needed. For smaller events, we will customize the deposit amount based on the total balance.

When is the final payment due?

One week prior to the event.

When is my final guest count due?

For weddings and large events, we ask for the final guest count two weeks prior to the event. Some special linen orders will need to be finalized earlier, and if this is the case, we will let you know. For smaller corporate events, we have some flexibility with the due date. Please contact our catering manager for more information.

What styles of catering do you offer?

We offer everything from breakfast/brunch style catering to full service plated dinner menus. No matter your gathering style or size, we can put together a delicious menu for you. Please feel free to look over all of our menu offerings on the website, and then set up a meeting with our catering manager to take the next step.

What do you do with leftovers?

We prepare a second dinner for the bride and groom to take in their getaway car at the end of the evening, and then box the rest of the leftovers bulk-style for the family to take. We provide the boxes and everything needed for packing leftovers!

Are you licensed & insured?

Yes.

How far do you travel?

We travel up to 1 hour away from our store location in Huntsville. Is your event further than that? Reach out to us, and depending on the weekend and our bookings, we may be able to accommodate.

Are there any additional fees not included on the proposal?

The proposal is comprehensive of all charges, including staffing charges. We do not include a mandatory gratuity and leave that to the discretion of the client.

What is the cancellation policy?

The deposit is non-refundable, but can be transferred to a new date or service.

How long do you stay?

We stay at a minimum until 30 minutes prior to the exit. Most often, we are there until the very end.

Is there a chance to sample my wedding food prior to the wedding day?

Yes! One of the services that sets us apart is our in-house tasting after narrowing down your menu selections.

What allergens and dietary restrictions can you accommodate?

Everything! We are a dedicated gluten free facility and can accommodate all allergens and restrictions.

I have a question for the catering team, how do I contact them?

Please feel free to email us at catering@masondixonbakery.com Please allow 48 hours for email response time. If you need an answer faster, please call us at 256-213-7545.

We are always looking for enthusiastic individuals that share our passion for scratch-made food to join our team. If you are interested in an employment opportunity with Mason Dixon please email your resume to info@masondixonbakery.com.